TAKING OFF with Chellie Cameron
Runway To Recovery: Rapidly Changing Passenger Behavior & Expectations

Runway To Recovery: Rapidly Changing Passenger Behavior & Expectations

June 10, 2020

The airport experience has changed significantly in the wake of the COVID-19 crisis. Travelers will encounter this new airport experience from the moment they enter PHL, up until the time they arrive at their next destination. Understanding passenger’s rapidly changing behavior and expectations has been a crucial factor in the development of the steps we have taken, and will continue to take, to make guests feel safe and secure in our airport facility. 

In this episode, PHL’s Director for Marketing and Branding, Kate Sullivan joins Chellie Cameron, CEO of the Philadelphia Division of Aviation, to talk about what has changed at PHL, and how these decisions were made.

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Maintaining & Cleaning The Airport

Runway To Recovery: Maintaining & Cleaning The Airport

June 3, 2020

During COVID, PHL has remained open. Even though air travel had all but stopped, our essential Team PHL employees have been working around the clock maintaining and the cleaning the facility so that it’s ready when guests and fellow co-workers return to the airport. 

Joining Chellie Cameron, CEO of the Philadelphia Division of Aviation, to talk about all that’s been happening behind the scenes, is PHL’s Deputy Director of Facilities Maintenance, Allan Moore.

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: The ‘New Normal’ Workplace

Runway To Recovery: The ‘New Normal’ Workplace

May 27, 2020

During COVID, PHL has prioritized ensuring both guests as well as employees feel safe in the airport. An entire team is dedicated to the safety of our Division of Aviation employees who are coming back to work to serve our customers.

Joining Chellie Cameron, CEO of the Philadelphia Division of Aviation, is Sheila Trueheart, Deputy Director of Administrative Operations, to talk about all the new protocols and policies being put in place as we prepare for our “new normal” 

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Contactless Food Ordering

Runway To Recovery: Contactless Food Ordering

May 20, 2020

The Grab platform was introduced at Philadelphia International Airport in 2019 as a convenience tool for travelers and employees to order food at the airport while on-the-go. In the COVID-19 world, Grab is helping to promote physical distancing and safety by allowing customers to avoid queuing in crowded lines and limiting high-touch interactions for restaurant staff and guests. In this episode, Chellie Cameron, CEO of the Philadelphia Division of Aviation, talks to Jeff Livney, Grab’s Chief Experience Officer, to discuss how the contactless food ordering platform is enhancing guest and employee health and safety, as well as what to expect in the future.  

For more information on Grab at PHL, please visit orderatphl.com

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Redefining The Guest Experience

Runway To Recovery: Redefining The Guest Experience

May 13, 2020

When it is safe to travel again, the airport experience will look very different for passengers. COVID-19 is creating a new normal at PHL with safety measures such as safety shields, masks, and decals indicating where to queue throughout the airport. In this episode of the “Runway to Recovery” series, Leah Douglas, PHL’s Director of Guest Experience joins Chellie Cameron, CEO of the Philadelphia Division of Aviation, for a discussion on the steps PHL has taken to enhance guest and employee health and safety, and what to expect in the future. 

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Runway To Recovery: Charting A New Path For Air Service

Runway To Recovery: Charting A New Path For Air Service

May 6, 2020

Welcome to this special series, Runway to Recovery. This series focuses on what is happening at Philadelphia International Airport during COVID, and all that is going on behind the scenes as we prepare to welcome back our customers. In this series, Chellie Cameron, CEO of the Philadelphia Division of Aviation, introduces you to all the amazing people working so hard during this time.

Given the reduced demand for passenger travel, many airlines have taken on additional cargo operations. We are proud to open our gates to flights transporting much-needed medical supplies, food and dry goods to Philadelphia and locations across the country and around the world, which will help those impacted by COVID-19.

In this episode, Chellie discusses recent changes to cargo and air service that will affect the post-COVID-19 aviation industry with PHL’s Director of Air Service Development and Cargo Services, Stephanie Wear.

To learn more about our steps towards recovery at Philadelphia International Airport, please visit phl.org/newsroom.

Inside the $2.4B PHL Capital Development Program with Api Appulingam

Inside the $2.4B PHL Capital Development Program with Api Appulingam

February 24, 2020
PHL is in the midst of a $2.4 billion capital development program to make critical improvements and develop new infrastructure at both PHL and PNE. These airfield and terminal projects, which began in 2012, will improve the customer experience, lay the groundwork for future development and help to capitalize on the role that the Airport plays as a regional economic engine. Joining Chellie in this episode to talk about these projects is newly appointed Deputy Director of Aviation, Api Appulingam.
 
To learn more about the CDP and Philadelphia International Airport, please visit phl.org.
Staying Healthy at PHL with Megan O’Connell & Kate Sullivan

Staying Healthy at PHL with Megan O’Connell & Kate Sullivan

January 20, 2020
Trying to stay on top of your New Year's resolutions? Fortunately, it’s never been easier to stick to your goals while traveling through Philadelphia International Airport. In this episode, Chellie talks to Kate Sullivan, PHL Director of Marketing & Branding, along with Megan O'Connell, MarketPlace PHL Marketing Manager, who are responsible for bringing new wellness and healthy eating options to Philadelphia International Airport.
 
To find out more about the eateries available at PHL please visit philamarketplace.com
To learn more about the wellness programs available at Philadelphia International Airport, please visit phl.org.
A Chat with Chief Administrative Officer - Soledad Alfaro

A Chat with Chief Administrative Officer - Soledad Alfaro

December 19, 2019
When traveling through an airport, passengers are mainly focused on catching a connecting flight or departing and arriving on schedule. What they often don't think about are the many people and departments working behind the scenes to connect the moving pieces that make an airport run smoothly. Joining Chellie in this episode is Soledad Alfaro, PHL’s Chief Administrative Officerwho oversees everything from human resources to government affairs.
 
To learn more about Philadelphia International Airport and to learn more about our exceptional employees, please visit phl.org.
Special B.PHL Episode with Yassmin Gramian, Executive Deputy Secretary at PENNDOT

Special B.PHL Episode with Yassmin Gramian, Executive Deputy Secretary at PENNDOT

November 26, 2019
ICYMI, “Taking Off with Chellie Cameron” was live at the B.PHL festival in October 2019. In this special edition episode, Chellie was joined by Yassmin Gramian, executive deputy secretary of the Pennsylvania Department of Transportation (PennDOT), to discuss how transportation innovation is helping to shape the Philadelphia region.

To find out more about B.PHL, please visit BPHLfest.com. To learn more about Yassmin and PennDOT please visit PennDOT.gov. And, please be sure to check out Philadelphia International Airport’s newly redesigned website at PHL.org

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